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Support

Our customer-first philosophy goes beyond providing 100% reliable file recovery solutions, it means providing superior support to meet our customer's needs. We provide several methods to help you with any questions or problems you may have.

FileKeeper service pack

Service Packs are updates to your Yosemite FileKeeper. Service Packs add support for new hardware, software and operating system compatibility, and occasionally add new features and functionality. Yosemite recommends updating your solution with the latest Service Pack.
To download service packs, You will be redirected to Yosemite Technologies website, www.yosemitetech.com.
If You don't have an account with Yosemite Technologies, you will be asked to create a free account on the next page.
Current Version: 2.8 - full release notes
Current Version: 2.8 - full release notes

FileKeeper FAQ

Read Frequently Asked Questions about FileKeeper.

FileKeeper Online Forum

Valuable support information can be found within our FileKeeper Online Forum. Members of Yosemite's Technical Services Team regularly post and engage in online dialog with other FileKeeper users making the forum a robust resource of valuable information.

FileKeeper Support Email

Contact our support team at support@yosemitetech.com